Operational Improvement and Efficiency

Optimize processes and reduce waste

Do you feel like you’re being squeezed by the competition? You have to cut costs when there are no more places to cut? You need to turn your operations around before profits and customer satisfaction begin to suffer?

Focusing on operational efficiency can help your business work smarter: increase efficiency, reduce costs, and streamline processes. Are there concrete changes you can make to simplify and improve how your business works?

How do you identify and eliminate waste?

Operational efficiency (OE) and lean manufacturing both target waste. This means finding out where you spend resources (time, money, people, effort, etc.) on activities that do not add value to your product or service, and then eliminating those problem areas. The results are measurable, immediate and sustainable.

Typically, there are 9 main causes of waste in a business:

  • overproduction,
  • delays – not meeting deadlines
  • unnecessary transportation,
  • too much inventory,
  • defective products,
  • defective design,
  • complicated processes,
  • outdated equipment,
  • poorly trained employees.

How Heather Ostertag and Associates can help you work smarter – not harder

At Heather Ostertag and Associates our approach works because it involves all employees in improving the companies administrative processes. We approach a company, assess the situation and make suggestions that will embrace technology and have your staff working smarter and more efficiently. This will lead to increased profits, improved staff morale etc.

How does it work?

Our consultants assess your company’s management processes, looking at everything from methods and systems to supply chain and human resources. They develop and implement a customized action plan, and identify the necessary training for your employees. We can also conduct a follow-up to ensure that new processes are sustained over time.